Shoppu
Shoppu asistent virtual de cumpărături
Thinking in Services | Majid Iqbal
Produs

Thinking in Services | Majid Iqbal

Brand: BIS · Categorie: Carte straina · Actualizat: 24.04.2026 19:19

182,00 lei

Ai ajuns la un produs concret. Îți pot spune rapid dacă merită, ce avantaje are și ce alternative similare găsești mai ușor.

Pe scurt: We think we know services ― not a day goes by without using them ― until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been ‘designed’, the qualiti…

  • Îți pot recomanda rapid produse similare sau alternative mai bune din aceeași zonă.
  • Dacă nu e exact ce cauți, putem restrânge imediat opțiunile în funcție de preț, utilizare sau stil.
  • Poți deschide oferta din magazin sau poți continua aici conversația pentru comparații și recomandări.
Vezi oferta în magazinVezi categoria

Detalii despre produs

We think we know services ― not a day goes by without using them ― until we have to design them. It is then that their realities confront us, teasing us sometimes. While services have always been ‘designed’, the qualities of their designs are more important than ever, given how much more we depend on them. Thus the need for deepening our understanding of what services are, what they can be, and why they fail ― often in unexpected ways. This book reveals the surprising design of services ― their internal structure or ‘DNA’ ― through simple diagrams. It introduces a language and format for describing the concept of a service with clarity and depth. And, it provides the principles for implementing strategy through design.

Produse similare pe care le poți explora

Poți scrie sau vorbi, dacă vocea este activată.
powered by RoboChat